Shipping & Delivery Policy
Please review our shipping and delivery policy before placing an order.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed the next business day.
- You will receive a confirmation email once your order has been shipped.
Shipping Rates & Methods
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- We offer standard and express shipping options where available.
Delivery Timeframes
Estimated delivery times are as follows:
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days
Delivery times are estimates and may vary due to carrier delays, weather conditions, or peak seasons.
Shipping Locations
- We currently ship to domestic and international destinations.
- Some locations may be restricted due to shipping regulations.
Tracking Information
- Once your order ships, a tracking number will be emailed to you.
- Tracking updates may take up to 24 hours to appear.
Incorrect Address
- Customers are responsible for providing accurate shipping information.
- Orders shipped to incorrect addresses provided by the customer are not eligible for refunds.
- Address changes must be requested within 12 hours of placing the order.
Lost or Delayed Packages
- If your package is delayed or marked as delivered but not received, please contact us within 7 days.
- We will work with the shipping carrier to resolve the issue.
Damaged Packages
- If your order arrives damaged, contact us within 48 hours of delivery.
- Please provide photos of the damaged packaging and products.
Customs, Duties & Taxes
- International orders may be subject to customs fees, duties, or taxes.
- These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Contact Information
For any questions regarding shipping or delivery, please contact us:
Email: contact@zztaitech.com
